To the Doorstep
“We ship to consumers, one order at a time.” Subscription cycles, kitting and pick-and-pack fulfillment, with the packaging made in the same plant that ships it.
Detail C of the cutaway drawing of the MGA plant: the dock and the exit to the doorstep. Each zone it shows links to its page.
- Plant
- 200,000 sq ft, Gurnee, Illinois
- Order intake
- Online, 24/7/365
- Production
- Fulfillment to finished product in a single phase
Packaging fulfillment
Receive it, pack it, prepare it for the trip.
Companies grow when customers buy into a brand and return to purchase more products over time. The businesses who supply those items rely on strong partnerships with packaging fulfillment organizations who receive, package and prepare products for transport.
MGA Innovation is your partner for order fulfillment, and we’re here to keep packaging quality items that scale your business growth and meet demand — subscription boxes on a cycle date, single orders to a consumer’s door, and kits that ship as one SKU.
Fulfillment runs in the same building as our contract packaging and direct mail work, against the same inventory record. Your product arrives once.
Cost-effective order fulfillment
It’s a misconception that working with a fulfillment company requires special payments and unaffordable fees. Not with MGA. We provide order management at a value, and our competitively priced fulfillment services include oversight of the entire packaging fulfillment process to ensure quality.
Why companies outsource fulfillment
- The contract packer’s ability to provide large-scale packaging and distribution services.
- Co-packing facilities adhere to regulations and have ample space, technical equipment and staff.
- A business’s need to focus on product creation, marketing and production while meeting the demands of consumers.
- An organization’s desire to preserve long-term growth by mitigating costs.
We offer comprehensive turnkey services, with order fulfillment completed in a single phase.
What MGA provides
Everything a fulfillment program needs, under one roof.
Each of these has its own page. Together they are the doorstep half of the building.
Inventory management services
Our professional staff monitor and analyze your inventory, with support for products entering our fulfillment facilities and packages that are ready to be sent to their destinations.
Electronic data interchange (EDI)
Easily and safely connect your information with our real-time inventory system. Our platforms are EDI-proven to handle a consistent flow of orders, including tracking information, synchronization, information management, automation and more.
Global online ordering
Submit your order into our system 24/7, 365. We can complete custom packaging and can even meet emergency packaging needs. Wherever you are in the world, MGA is here to take on any fulfillment challenge.
Complete pick and pack operations
We’ve streamlined our processes to pick the correct products in the right quantities and place them in the necessary packaging, with precision, for single orders and kitting services alike.
Kitting
Save time and money by combining SKUs: separate items assembled into one ready-to-ship unit under a single SKU.
Subscription boxes
Keep your customers coming back for more: custom boxes, kitting, labeling and mailing for subscription programs, shipped on a consistent schedule.
Custom-built, versatile assembly
The equipment our staff use to complete the packaging fulfillment process is specially designed to meet custom orders. Our portable assembly lines move quickly while remaining extremely accurate.
Hand assembly
No machine is ever operated without the care and oversight of the MGA team. We complete hands-on assembly tasks, inspection, testing and final approval of your product packaging, and take extreme care with tipping projects and manual application.
Subscription cycles
Six steps from idea to doorstep.
The kitting process from conception to completion. Once the box is approved, steps four to six repeat on every cycle date. The box is designed, printed and packed in one building, so nothing waits on a second vendor. More on subscription box fulfillment.
Step 1: You come to MGA with the idea
What is in the box, who it goes to, and how often.
Step 2: MGA designs a custom box, which you review
Nothing is printed until you approve it.
Step 3: Once approved, MGA prints and assembles your custom boxes
In the same building that will pack them.
Step 4: We receive the products for the boxes in bulk
Direct shipment from you or your suppliers to MGA, received against your inventory record.
Step 5: MGA places the items into each box and packages them securely
The finished box is one SKU, created for the box as a whole.
Step 6: The subscription ships directly to the consumer
Out to the subscriber on your cycle date.
Pick, pack and parcel
The right product, in the right quantity, in the right box.
Orders arrive through EDI or online ordering and are picked against real-time inventory, packed — by machine or by hand — and handed to the carrier.
Inventory, order status and tracking connect to your systems; see Systems. How the picking itself is organized — piece, batch, zone or wave — is on pick and pack.
Your plan
Create a customized fulfillment plan with MGA
MGA can do it all, from fulfillment to finished product, in a single production phase. With a one-step process, you won’t have to worry about incomplete packages or additional assembly.
We want to talk to you about your packaging fulfillment goals. From small companies that need minimum order processing to large organizations with sizeable requests, our equipment, processes and people are ready to go to work for you.
Set up a customized plan with a project associate to create a cost-effective, efficient strategy. What we need to quote lists everything the estimator will ask for.
On the line
The processes behind a fulfillment program.
| Zone | Process | Equipment | Formats |
|---|---|---|---|
| Production area | KittingSeparate items combined into one unit under one SKU: subscription boxes, promotional kits, sample packs. | Portable custom-built assembly lines | |
| Isolated production area | Hand assemblyGlue gunning, ribbons, price tags, glass and porcelain, gift packs and oversized display pieces — work too intricate for machines. | Hand-assembly stations in the isolated production area | Fragile, premium and irregular-shape goods |
| Storage | Pick, pack and parcelSingle orders and kits picked to quantity, packed and shipped to the consumer. | ||
| StorageClimate-controlled, controlled-access storage under one owner-scoped inventory record. | Racked and floor |
From the programs we run
MGA has been a strategic warehouse and fulfillment partner since 2017. Working together, we have created a more cost effective, efficient process that delivers consistent, high quality service to our subscription box clients.
Vice President, Continuum
Marketing Production Services
We have worked with MGA for over 3 years and they have offered incredible service from the outset. The team at MGA are so incredibly helpful and have been excellent partners.
Product sampling
Fulfillment programs, end to end
Sample packs kitted in Gurnee and shipped into Canada, and an OTC sample program mailed weekly to hold a two-week in-home window.
Taking a diaper brand to number one on shelf in Canada
One of the best known diaper brands was not number one on shelf in Canada. Three program variations over three years later, it is.
- Client
- A leading diaper brand
- Exit
- To the Mailbox
- Market
- Canada, fulfilled from Gurnee
- Duration
- Three variations over three years
- Processes
- Printed cartons, kitting, fulfillment, cross-border distribution
An OTC sample program engineered around the postage rate
A carton designed for the best available USPS rate, mailed weekly to hold a two-week in-home window — then an order-capture page that ended duplicate requests.
- Client
- Sanofi
- Exit
- To the Mailbox
- Category
- OTC allergy
- Mail cadence
- Weekly
- In-home window
- Two weeks
A fulfillment company with experience
Use our 60 years of experience as a fully integrated fulfillment partner to your advantage.
Outsource your fulfillment operations to a company that will look out for your best interest and has the background and tools to handle your order processing, inventory management and much more.
We’ve continued to evolve with modern-day consumer demands, and we have the resources to meet them.
Talk to MGA about a fulfillment partnership.
We’re ready to take on all of your product needs. Tell us what ships, to whom and how often, and a named estimator replies.