Direct mail · Lettershop · Sampling

To the Mailbox

“We're mailing to a list or running a sampling program.” Print, assemble, address and induct into the USPS from our own dock, with the samples packed in the same building.

Detail B: the dock and the exit to the mailbox · Scale NTS. Cropped from the plant cutaway.
USPS status
Premier USPS Customer
Mail entry
Approved for Optional Procedure
Postage
Approved for commingling; presort in house
Plant
200,000 sq ft, Gurnee, Illinois
A woman smiling as she opens a delivered package

Direct mail

Reach new audiences. Earn more results.

Engaging the audiences on your mailing lists starts with access to a full suite of mailing services. MGA Innovation provides full-service mailing for targeted direct mail, including affixed items, kits and custom programs, along with the resources to manage shipment information. Our team can also reduce the cost and time spent in processing, so your products and pieces reach their destinations faster.

Is direct mail advertising still worth it? Can a piece of mail really be an effective promotional tool for your brand? Even in the digital age, direct mail advertising remains strong. With competition always fierce, and consumers deciding in the wink of an eye whether your message connects, direct mail is the right asset to boost your marketing strategy.

Discover what we have to offer, and improve your mail campaigns with help from the mail team at MGA.

Why mail

Why invest in a mail campaign?

  • Targeted

    Direct mail is targeted marketing: you pinpoint the right customers at the right time.

  • Room for creativity

    It gives you the opportunity to show the creativity of your business, with unique graphic design, printing, slogans and more.

  • Connected to digital

    Use it to connect with your digital marketing and funnel an audience to your website or social media presence.

  • Physical

    Direct mail advertising stays physical: it puts something memorable in your customer’s hands.

The process

What direct mail advertising means for your business

The simple explanation of direct mail marketing is the promotional literature and incentives you send to prospects. The reality is much more than that, especially with a professional direct mail partner.

  1. Step 1: Start with the basics

    We provide commercial-grade addressing and postage at a value, thanks to our Premier USPS Customer status. You can target specific audiences in areas of interest with our help and the USPS Every Door Direct Mail® (EDDM®) tool. Our direct mail specialists coordinate large- and small-volume campaigns on your budget and timeline.

  2. Step 2: Make the pieces your own

    MGA has complete lettershop capabilities. Imagery, fonts, scannable coupon codes, hashtags, contact information and much more can be designed and printed. Send product sampling custom mailers, or advertise your brand on postcards, flyers, catalogs, letters, die-cut mailers, gift card mailers and solo mailers.

  3. Step 3: Let us put our expertise to work

    MGA runs door direct mail production from start to finish. With efficient facilities, skilled technicians and attentive customer service, we meet your needs, so you can put a promotional piece in consumers’ hands that shows company pride and raises brand recognition.

Sampling

Put the product in their hands before the shelf does.

Providing samples to consumers or businesses has proven to be a highly effective way to familiarize them with your products, which naturally can lead to increased sales and brand loyalty.

Sample packs, custom mailers, die-cut and gift card mailers, coupon codes and educational inserts: packed and mailed from one plant, against one inventory record of the samples.

Sampling programs here have run from a single metro drop to a three-year cross-border program. The constraint is usually the in-home window, and the cost is usually postage, so we design the pack around the rate before we print it.

Proof

Three sampling programs, run end to end

A whole metro area mailed ahead of a retail launch, a three-year cross-border program, and a carton engineered around the postage rate.

  • Sampling a whole metro area ahead of a retail launch

    Energy bag samples and educational material, mailed across the entire Atlanta, Georgia area to support a retail launch — inside the requested window.

    Client
    Reynolds
    Exit
    To the Mailbox
    Market
    Atlanta, Georgia metro
    Processes
    Mailer development, co-packing, targeting, distribution
  • Taking a diaper brand to number one on shelf in Canada

    One of the best known diaper brands was not number one on shelf in Canada. Three program variations over three years later, it is.

    Client
    A leading diaper brand
    Exit
    To the Mailbox
    Market
    Canada, fulfilled from Gurnee
    Duration
    Three variations over three years
    Processes
    Printed cartons, kitting, fulfillment, cross-border distribution
  • An OTC sample program engineered around the postage rate

    A carton designed for the best available USPS rate, mailed weekly to hold a two-week in-home window — then an order-capture page that ended duplicate requests.

    Client
    Sanofi
    Exit
    To the Mailbox
    Category
    OTC allergy
    Mail cadence
    Weekly
    In-home window
    Two weeks

Lettershop

Seven operations, one building.

Seven lettershop operations under one roof, run by machine or by hand. What a lettershop is, and each operation in full.

  • Data processing

    Your list processed for insight, for the most affordable postal pricing, and for the fields that personalize each piece.

  • Personalization

    Variable copy, personalized graphics and whatever else catches your customer’s attention.

  • Folding

    Custom folds and formats, not only flat envelopes.

  • Assembly

    Every package complete, and securely sealed for its journey.

  • Inserting

    Reply cards and samples matched by machine to the envelope, the mailer and the personalized insert.

  • Packaging

    What the machines can’t handle, our team assembles by hand.

  • Mailing

    Mailed right out of our facility, through our relationship with the USPS.

Format

Solo or shared, then presorted or commingled: decided by the list

The piece: solo or shared

Solo direct mail is any advertisement that mails individually and is not combined with other companies or offers; it can target your customers on purchase history, interests, location and other demographics. Shared mail puts several advertisers in one piece.

The stream: how the postage comes down

Postage is usually the largest line on a mail program, and how the finished pieces travel is a separate decision from what is in them: a solo mailer can be presorted and commingled. USPS mail operations explains each of these in full.

  • Presort and list analysis: sorted by ZIP code in our plant for lower postage.
  • Commingling: your sealed pieces travel with other clients’ mail to the same region, for deeper discounts and fewer sorting stops.
  • Optional Procedure: mail verified at our plant and entered from our dock, no USPS clerk needed.

Which pairing is cheaper depends on list size, mail class and how the pieces sort. We run the list analysis first and show you the cents per piece both ways. The mail format decision table sets out both decisions side by side, and solo mailers covers the format in full.

Our mailing services suite

MGA provides what you need to present your mail pieces professionally and cut turnaround times, so you can reach audiences across the United States.

  • Lettershop

    Complete direct mail lettershop capabilities: data processing, personalization, folding, assembly, inserting, packaging and mailing.

  • Product sampling programs

    Sample boxes and cartons sent to targeted consumers, with MGA handling both the fulfillment and the direct mailing.

  • Product sampling custom mailers

    Samples packed in a box, carton or shrink wrap and combined with other marketing materials to reach new customers.

  • Solo mailers

    One brand, one offer, a targeted list.

  • Affixing

    Small items such as magnets, cards and coins attached to die-cut mailers, gift card mailers and other pieces.

  • Personalization

    Variable copy, personalized graphics, names and scannable coupon codes, printed in line.

  • Database management and processing

    Mailing lists organized and sorted by geographic, demographic and customer-interest data, with postal verification.

  • Microsite hosting

    Order-capture pages that collect sample requests and feed the mail file.

  • Bespoke packaging

    Product presentation that goes beyond a simple brown box with bubble wrap. With custom creative designs, you start promoting your business the moment your merchandise is delivered.

  • Fulfillment

    Assembly, inserting, packaging and the rest, done by machine or by hand in the same building that holds the inventory.

  • And more

    Talk with us about your specific requirements and we will help you choose from the suite.

The MGA difference

Sixty years in the industry have taught us one lesson: you have to be the best at what you do to raise the bar. Helping you succeed is our difference. Every client gets design expertise, strategic guidance, modern equipment, the capacity to take on programs of any size, postage and shipping incentives, and safe, secure information management.

  • Technical machinery and expertise

    Unique finishing equipment that creates dynamic results, and gluing-manufacturing lines with mobile units, customized by our engineers.

  • Premier USPS Customer recognition

    Approved for commingling and Optional Procedure, with mail tracking available. Our standing with the Postal Service makes the mailing process easier on your operations and your budget.

  • Advanced capabilities

    Presort mail and list analysis experience, and database management services.

Your list is consumer data. It is handled like it.

Complete data protection

We are trusted with information management. Our Electronic Data Interchange (EDI) and Application Programming Interface (API) capabilities let you connect with our plant in real time, with the security and protection of your data at the forefront.

Information is monitored 24/7/365 and safeguarded by a strong, tested network infrastructure.

On the line

The processes behind a mail program

ZoneProcessEquipmentFood-grade
Production areaInserting and lettershopData processing, personalization, folding, assembly, inserting, packaging and mailing. Hand assembly for what the machines cannot run.Automatic insertion machinesNo
Production areaInkjet printing and addressingVariable-data addressing, personalization and coupon codes printed in line.Inkjet printing · Address systemsNo
Production areaAffixing and gluingCards, samples and promotional items attached to mailers and inserts; tipping and gluing lines.Hot-melt glue systems · Gluing lines with mobile unitsNo
Production areaKittingSeparate items combined into one unit under one SKU: subscription boxes, promotional kits, sample packs.Portable custom-built assembly lines

Every process side by side, in the capability matrix

We have worked with MGA for over 3 years and they have offered incredible service from the outset. The team at MGA are so incredibly helpful and have been excellent partners.

SoPost
Product sampling

Mail questions, answered

General notes

  1. How much does it cost to send out mailers?

    We answer that by first identifying what you need, then developing a plan that pinpoints savings. Keeping expenses as low as possible is as much a goal for us as it is for you. Send the list size, the format and the in-home date and we will price the postage both ways: solo or commingled.

  2. What if our plans change at short notice?

    With 60 years of industry experience, we know customer demands often require quick transitions. With a wide selection of mailing services and the flexibility to use them, MGA has the resources and capacity to meet your needs. You can create and complete direct mail orders on any business day.

  3. Which mail classes do you send?

    Direct mail goes in the classification you choose, including First-Class. We coordinate the commingling of specialized items, Standard and First-Class mailings.

  4. Do you handle the samples as well as the mail?

    Yes. Samples are received, held and packed in the same building the mail leaves from, against one inventory record. See product sampling programs and the plant.

Full-service mailing, at your fingertips

Talk with us about your specific requirements and we will help you choose from our suite of services. Send the list size, the format and the in-home date to get started.